The hardware store is known for offering a wide variety of items. Alongside general hardware supplies, the store also specializes in small engine parts and mill and industry supplies. There is also a large collection of guitars and accessories for sale, something that has contributed to the store's fame today.
Tupelo Hardware Company is known as the store where Elvis Presley bought his first guitar. Forrest L. Bobo, a long-time employee of the store, remembers working the day that Elvis and his mother, Gladys Presley, came in to purchase a birthday present for Elvis. In January of 1946, Elvis came in with hopes of buying a rifle. However, his mother wanted him to buy a guitar. After playing a guitar in the store for some time, Elvis decided to purchase it, with his mother paying the remainder of the cost.